Source Capital Group Business Continuity Plan – 2015
Source Capital Group, Inc. has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Contacting Us – If after a significant business disruption you cannot contact us as you usually do at (203) 341-3500 or (800) 882-2889, please go to our web site at www.sourcegrp.com. If you cannot access Source Capital Group through either of those means, you should contact our clearing firm, Sterne Agee.
Contacting the Clearing Firm – In the event of a significant business disruption, should you not be able to contact us as you normally do, you may call any of Sterne Agee offices, which are listed at our website at www.sterneagee.com. Clients will have uninterrupted access to their funds and securities by identifying balances via internet access, contacting their broker or introducing broker dealer or telephoning the Sterne Agee operations center location. (See numbers below.) Operations (Internet Support): 888.678.3763; Clearing Liaison: 800.778.6257 Corporate Administration: 800.240.1438.
Our Business Continuity Plan – We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting Source Capital Group’s books and records, and allowing our customers to transact business. In short, our Business Continuity Plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our Business Continuity Plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Our clearing firm, Sterne Agee backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and severity of the disruption, our clearing firm has advised us that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments as soon as possible. Your orders and requests for funds and securities could be delayed during this period.
Varying Disruptions – Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business as soon as our personnel reach the site.
For more information – If you have any questions about the Source Capital Group Business Continuity Plan, please do not hesitate to call (203) 341-3500 or (800) 882-2889.